Welcome to the support Category.
This is where you will ask any questions if you’re experiencing issues with anything. All assistance will be given by your fellow community members. For official support, please contact me via a PM on the IFC.
Please read the following before opening a support topic so you can be properly helped. Remember, the more information the better!
Device brand, model, and current operating system version. Example: iPad Pro 3rd Generation iOS13, or Samsung GalaxyA7 Android 5.0
Any device modifications such as “rooted” or “jailbroken”, custom ROM, or third party apps installed such as screen recorders.
Include brief steps you’ve taken to troubleshoot without success. Example: “restarted and reinstalled app without resolution”
If you have a concern regarding log in errors, or other technical issues requiring the exchange of personal information such as email etc. Please contact me on the IFC.
When contacting support via the IFC for one of the issues listed above please always include:
- Display Name
It is important to note that support is community assistance only. Do not post personal information in the Support Category on the forum.
Help each other and help us help you!